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Simplicity
No customer wants to understand your trade. All they desire is for you to think like them, identify their needs and satisfy them, preferably at the touch of a button. Our continued existence will depend on our ability to simplify insurance processes.
Convenient
Buying insurance is now made easy and convenient, all at the touch of your fingertips. At JIA, a simple click and send process gives you comfort in buying your insurance online anytime anywhere in Kenya.
Customer Centricity
At JIA customer experience at every stage of the customer’s insurance policy term is paramount. A win for our customer is a win for our team.